I have reviews already collected, how can I import them to my Verified Reviews account ?

You have the option to import reviews that you have previously collected on your Verified Reviews account. 

This service is a paid feature billed at €250. Please note that this rate is subject to adjustment after the evaluation of your needs by a project manager. The quote may thus be revised upwards or downwards, depending on the specific requirements of your project.

We invite you to open a support ticket to process your request by the dedicated team.

When creating the support ticket, it is necessary to specify the reviews to be imported (brand reviews or product reviews) as well as the source and attach the file of the reviews to be imported.

 

👩‍💻 Instructions to Follow for Correct File Formatting

To comply with current standards and laws, it is imperative that your import file adheres to the nomenclature specified below.

Mandatory Fields:

1. Site Review

  • Order Reference
  • Last Name
  • First Name
  • Order Date
  • Review Date
  • Review Text
  • Rating
  • Source
  • Email

2. Product Review

  • Order Reference
  • Last Name
  • First Name
  • Order Date
  • Review Date
  • Review Text
  • Rating
  • Source
  • Email
  • Product ID
  • Product Description (Product Name)

 

👉 The labels mentioned above are to be filled in the header of your review import file columns.

 

Important Points to Note Regarding Fields:

Last Name / First Name: If this data is not available, you can replace it with "anonymous".

Order Date / Review Date: In case no order date is available, please proceed with duplication using the review date. Similarly, if the review date is missing, please duplicate using the order date. Also, be careful with the date format and ensure consistency for these data.

Review Text: Please note the need to make adjustments for special characters. It is also recommended to avoid emojis in reviews.

Rating: The rating should be on a scale of 5.

 

👉 The file must be saved in the format CSV UTF-8 without BOM

 

Important:

Imported reviews cannot be moderated. After import, these reviews will be automatically published.

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