In this guide, you'll find important information and the steps you need to follow to moderate the reviews you've collected.
You can moderate your reviews from the Review Management tab. We invite you to discover it with the following video:
⭐During the account setup process and before launching the collection, we invite you to configure the review collection settings:
- Moderation threshold
- Words to monitor
- Predefined answers
⭐You can start managing your reviews now!
In these articles, you'll find all the information you need to moderate your reviews effectively.
(click on each title to access the article)
- Moderation: How to use with the All and To Do filters
- The four review status
- How to respond to a review?
- Why are negative reviews important?
- Reporting a review
💡 Good to know:
You can respond to notices using the predefined responses feature. The following video explains how to use them:
For more information on Review Management, you can read all our articles here and download our moderation guide attached.