You have decided to collect reviews about your brand.
Perhaps you are now interested in the performance of your review solicitations, from the moment they are sent until a new review is submitted.
We compile this information to provide you with a unique dashboard and offer you more insight.
Prerequisites
-
You have an active account and you have access in to the new back-office:Ratings & Reviews - Back Office
- You collect brand and product reviews simultaneously.
How to access on the “Brand & Product review request” dashboard ?
This dashboard is accessible in your back-office through the menu Statistics
What information is taken into account ?
- Solicitation Date => LAST 30 DAYS
By default, we use the last 30 days - according to the solicitation date (when the email was first sent).
This period can be changed with the date picker at the top of the dashboard.