If you have questions about our solution: collection, automation, modération processes, your payments between other topics, you can easily use our support widget to contact us.
Thanks to our widget, your questions and requests will be handled more efficiently and will reach the appropriate department to provide you with an answer as soon as possible.
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How do I get there? It is available from your Back-office area, at the bottom right of the interface.
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ATTENTION!
The widget is only available for ADMIN profiles.
By clicking on it, you will have the possibility to write your question. We'll propose articles to present new features or articless that may guide you in the action you wish to take or provide an answer to your question.
If the items don't meet your requirements, please contact us. You must first choose the category of the subject of your request, for example:
- A problem or question about the platform
- A question about your payments
- A question about the moderation process
- A question about the performance of your collection campaigns
Depending on the object, you'll need to fill in a quick form that will help us categorize it better. The dedicated team will take this into account and send you a reply.